More effective use of your time, better relationships with your clients.
Law firm technology has expanded the capabilities of small and medium law firms allowing them to compete with firms much larger. While these technologies can make lawyers more effective, and the practices that use them more profitable, it can easily increase liability and complexity, pulling the members into technical roles divergent from the law firm's focus.
Our commitment to you: a Technological Professionalism Code, recited by each of us as part of our initiation in becoming a better technology consultant for your law practice.
I shall (1) conduct myself in a manner that enhances the image of technology consultants; (2) strive to exemplify and promote the highest ideals of the consulting profession; (3) be compassionate and understanding in all relations; and (4) encourage kind and sympathetic behavior in others.
I shall be adequately prepared to support and enlighten my client on all matters. I shall continue my education and focus on providing the best possible service to my clients.
I shall punctually communicate with others. I shall return phone calls, instant messages, emails, and any other communication promptly. I will be prepared for all meetings, service calls, phone appointments, and other commitments. I shall make best efforts to notify all people affected by any delay as much in advance as possible.
Before scheduling dates or imposing deadlines, I shall try to accommodate calendar conflicts resulting from previously scheduled appointments, service calls, steering meetings, conferences, vacations, seminars, or other events. I shall agree to reasonable requests for delays created by events or vendors out of our control and notify my clients when their legitimate interests will be materially or adversely affected.
Excerpted from the full Code, recited as part of our initiation in becoming a better technology consultant for your law practice.
A law firm runs on confidentiality and deadlines, and its technology has to honor both. We manage the environment for that reality: matter documents controlled by role and privilege, encrypted email and endpoints, calendars and filing deadlines that survive any single machine failing, and backups tested against the day a laptop is lost the week of trial.
The practice software your firm runs stays the system of record; we keep it fast, integrated and secured, and the U.S.-based help desk answers to people who know your environment. The Technology Professionalism Code was written with law practices in mind: civility, preparation, punctuality, deadlines.
Access is controlled by role, endpoints and email are encrypted, and audit trails exist before anyone asks. The same posture is reviewed with you at regular strategic reviews, aligned to the NIST Cybersecurity Framework.
Yes. Your practice software stays the system of record; we keep it performing and secure, and support the staff who live in it daily.
The environment is built so one failing machine never holds a matter hostage: documents and calendars live in managed, backed-up systems, and the help desk gets a working replacement into hands quickly.
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