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Health Care Managed IT Support

Keeping your technology healthy.

A smiling physician in a bright exam room, illustrative

Institutional needs, without institutional budgets.

Not all Health Care businesses are the same, but they do have some common technology requirements. Regulations have placed a significant burden on Medical Practices. Finding a balance between keeping patients healthy, running a successful medical practice, and remaining compliant with strict standards is challenging to say the least.

As a practice manager, managing physician, or practice shareholder, you realize the significance of your technology decisions and need a partner who can help guide, manage, and support your medical practice's technology in the best way. We are familiar with regulations such as HIPAA and have productivity tools that are easy to use and will keep you compliant while letting your practice stay profitable.

The Avid Practice Technology Hippocratic Oath

The invocation

"I swear by Apollo the Healer, by Hephaestus, by Heracles, and by all the gods and goddesses, making them my witnesses, that I will carry out, according to my ability and judgment, this oath and this indenture."

The care

"I will use compassionate care to help those in need according to my ability and judgment, but never with a view to injury and wrong-doing. Neither will I administer a virus, malware, or attack to anybody when asked to do so, nor will I suggest such a course."

The confidence

"And whatsoever I shall see or hear in the course of my profession… if it be what should not be published abroad, I will never divulge, holding such things to be holy secrets."

Excerpted. Translation by James Loeb and modifications by Shawn Levin, recited by each of us in becoming a better technology consultant for your medical practice.

What managed IT means in a medical practice

Health care IT is a compliance discipline before it is a convenience. We are familiar with regulations such as HIPAA, and the technology we manage is chosen and configured for that reality: encrypted endpoints and email, access controlled by role, audit trails that exist before anyone asks for them, and backups that restore quickly enough to keep a schedule intact.

The day-to-day is practice-shaped: EHR and practice management software kept fast and supported, imaging systems on dependable networks, exam-room workstations that sign in quickly and lock reliably, and telehealth that works the first time. Aligned to the code we work by and the NIST Cybersecurity Framework, reviewed with you at regular strategic reviews.

Common questions

Do you work with practices under HIPAA?

Yes. We are familiar with regulations such as HIPAA and configure the environment for compliance: encryption, role-based access, audit trails, business associate expectations, and backup with tested restore. Compliance posture is reviewed at the regular strategic reviews.

Can you support our EHR and practice software?

Yes. The platform your practice runs on stays the system of record; we keep it performing, integrated, and secure, and we support the staff who use it all day, through a U.S.-based help desk.

How do we get started?

With the evaluate step: a review of your systems, access, and compliance posture, followed by a plan sized to the practice. Book a complimentary consultation and we will schedule it.

HIPAA-familiarcompliance-aware tooling that keeps the practice profitable
Practice-fitfor practice managers, managing physicians, and shareholders
Easy to useproductivity tools your staff will actually adopt
Guideda partner who helps guide, manage, and support your decisions

Keep exploring

Your practice, kept healthy.

Schedule a complimentary consultation for your medical practice.

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