Shared tooling
Management, automation and alerting through Ninja; Connectwise Manage ticketing, your team works in the same stack we do.
Co-Managed IT Services
Business owners have had to choose between an internal IT department or outsourcing entirely. There is a third option, co-managed IT: affordably empower your existing IT team while retaining control.
Your internal IT person or team keeps the institutional knowledge, the relationships, and the control. We bring what a single hire cannot: 24x7 monitoring, deep security tooling, vendor leverage, and coverage when they are sick, on vacation, or buried in a project.
Co-management creates better command and control, improving experience and protection while reducing risk and vulnerability. Your team chooses which responsibilities stay inside and which we carry; the split is written down and revisited at every strategic review.
Inside the service
Escalation depth
Your generalist gets our specialists: Azure certified engineers, security, networking, on tap, not on payroll.
Coverage
Vacations, departures and 2am alerts stop being single-points-of-failure.
Security lift
Vulnerability scanning, managed security and data protection running underneath whatever your team owns.
Deciding the split: four questions
Who owns patching and backup verification today, and is it written down? What happens when your IT person is out for two weeks? Which projects have waited a year for spare hands? What would your team do with the time monitoring gives back?
Related: Fully managed IT · Help desk support · Backup & disaster recovery · CIO consulting
Straight answers
Will you replace our IT person?
No, co-management exists so you can KEEP them. We take the load that burns internal people out and back them with specialists and coverage.
Who controls what?
You do, the responsibility split is documented and yours to set, revisited at every regular strategic review.
Can we change the split later?
Yes, many clients shift responsibilities in both directions as staff and needs change.
Keep exploring
Scoped in a complimentary consultation.
More secure, productive, and predictable IT. Begin your journey here.
Book a consultation (443) 386-4445