Optometry Managed IT Support Services

Gain Control with Clearer Vision into Your Future

Technology that flows with the patient

Your optical, optometry, or ophthalmology practice needs the right technology to deliver the best patient experience and care. Beyond software and devices, all of your technology - cloud or on premises - must work with you and allow you to flow from patient to patient without slowing you down.

A smiling optometrist beside an exam instrument, illustrative

A partner who knows the practice

We understand optical, optometry, and ophthalmology practices are more than just a place to get glasses or contact lenses. From recalls to insurance billing, testing to fittings, the patient experience and care must remain a priority. Optometry and ophthalmology technology is constantly evolving, so choosing a technology consulting partner familiar with these technologies and the business of these practices has many benefits.

What your practice runs on

Security

Network Security Deployment and Management · Firewalls · Network Switches · Wi-Fi and Wireless Access · Device Encryption · Data Encryption · Physical Device Security · Compliant Video Surveillance · Device Updates and Patching · Anti-Virus and Anti-Malware · Device Management

Backup & productivity

Backup and Disaster Recovery (Local or Cloud) · Office 365 · Citrix ShareFile · Dropbox for Business · SharePoint · Productivity Tools · Cloud Services Management

Communications

Internet Service Provider (ISP) Relationship Management · VOIP Relationship Management · VPN · Multiple Locations

Regulations & compliance

Regulations (HIPAA) · Compliance Auditing · Acceptable Use Policies

Every stack above is tailored in a complimentary consultation for your practice.

What managed IT means across the practice and the floor

An optical practice is two businesses in one: the exam lane with its EHR and imaging, and the retail floor with its point of sale and inventory. We manage both as one environment, so the patient moves from exam to frame selection without the technology showing a seam.

Exam-lane instruments and imaging stay connected and current, the retail systems stay fast, and patient records carry the regulated posture. See managed IT services and backup and disaster recovery.

Common questions

Do you support exam-lane equipment and imaging?

Yes. Instruments, imaging and the EHR stay connected, current and backed up, so the exam lane never waits on technology.

What about the retail side?

Point of sale and inventory run on the same managed environment: fast, secure, and supported by the same help desk.

How are patient records protected?

Encryption, role-based access, audit trails and tested restores: the regulated-records posture, aligned to the NIST Cybersecurity Framework.

Keep exploring

Talk to a consultant who knows your field.

A consultant who knows your field, and a complimentary consultation to start.

Book a consultation