Professional. Empathetic. Always learning. We listen to and teach our client partners, in every industry, and our consultants commit to a written code: prepared, punctual, compassionate, and accountable to your goals.
Support, delivered by the people who commit to this code.
Trust is the product. Technology comes and goes, but the way we treat the people who depend on us does not change: we show up prepared, we keep our word on time and deadlines, we are compassionate when things break, and we hold ourselves accountable to your goals rather than our convenience.
We treat you as part of our team, sharing in your pain and success. The two documents below are the written form of that promise: a professionalism code adapted for technology consulting, and a technology reading of the oldest professional oath there is.
I shall (1) conduct myself in a manner that enhances the image of technology consultants; (2) strive to exemplify and promote the highest ideals of the consulting profession; (3) be compassionate and understanding in all relations; and (4) encourage kind and sympathetic behavior in others.
I shall be adequately prepared to support and enlighten my client on all matters. I shall continue my education and focus on providing the best possible service to my clients.
I shall punctually communicate with others. I shall return phone calls, instant messages, emails, and any other communication promptly. I will be prepared for all meetings, service calls, phone appointments, and other commitments. I shall make best efforts to notify all people affected by any delay as much in advance as possible.
Before scheduling dates or imposing deadlines, I shall try to accommodate calendar conflicts resulting from previously scheduled appointments, service calls, steering meetings, conferences, vacations, seminars, or other events. I shall agree to reasonable requests for delays created by events or vendors out of our control and notify my clients when their legitimate interests will be materially or adversely affected.
Excerpted from the full Code, recited as part of our initiation in becoming a better technology consultant for your law practice.
"I swear by Apollo the Healer, by Hephaestus, by Heracles, and by all the gods and goddesses, making them my witnesses, that I will carry out, according to my ability and judgment, this oath and this indenture."
"I will use compassionate care to help those in need according to my ability and judgment, but never with a view to injury and wrong-doing. Neither will I administer a virus, malware, or attack to anybody when asked to do so, nor will I suggest such a course."
"And whatsoever I shall see or hear in the course of my profession… if it be what should not be published abroad, I will never divulge, holding such things to be holy secrets."
Excerpted. Translation by James Loeb and modifications by Shawn Levin, recited by each of us in becoming a better technology consultant for your medical practice.
