IT, Cybersecurity, and Business Technology Consulting
Empathetic, competent, caring, and effective. More than 20 years of experience helping organizations thrive, with managed IT, security and productivity systems from a team that answers the phone.
The NIST Cybersecurity Framework 2.0. Six functions, one thread binding our services into productivity, effectiveness, and safety.
Empower our clients with the direction and secure technology to realize their mission and goals.
We develop a deep understanding of your technology infrastructure and business goals, deliver executive consulting services, and keep everything aligned to the NIST Cybersecurity Framework. A framework defined by a standards body, not a loose set of habits, is what turns security work into productivity, effectiveness, and safety you can measure. It has anchored our practice across nearly 23 years.
We are the partner for organizations with 10–250 users seeking predictable success from a dedicated team of passionate professionals specializing in IT security and productivity. Who is Avid Practice? →
Our Services
Security-centric IT from strategy through support. Ten services, one practice, and every card below opens a full page.
Fully Managed IT
Outsource IT operations to minimize cyber and technology risk: proactive, comprehensive, fixed-fee predictable.
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Co-Managed IT
Affordably empower your existing IT team while retaining control. The third option.
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Cybersecurity
Robust protection for the client files, data and reputation your organization runs on.
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Microsoft 365 & Azure
Outlook, Word, Excel, Teams and Azure, deployed, secured and supported.
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Low Voltage Consulting
Surveillance, cabling, access control, alarms, VOIP, fiber, AV: one layer with your network.
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Software Development
Integration, automation and custom tools built on what we already manage.
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AI & Microsoft Copilot
Readiness, governance, rollout and training. Productivity without exposure.
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CIO Consulting
Executive technology strategy, budgeting and vendor decisions.
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Backup & Disaster Recovery
Local or cloud backup with tested recovery: the floor under everything.
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Help Desk Support
U.S.-based, 8-5 EST, extended contracted support when required, and emergency after-hours coverage.
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Shawn Levin, President
Professional. Empathetic. Always learning.
We listen to and teach our client partners, every client, in every industry. Our consultants commit to a written code of conduct: prepared, punctual, compassionate, and accountable to your goals.
We have your back, looking out for your present and your future.
Process + Discipline + Compassion = World-Class Success
Process
Proven, replicable processes address short-term issues and create a path to long-term success, a holistic approach applying the NIST Cybersecurity Framework and rigorous standards to every aspect of your IT infrastructure.
Discipline
We consistently assess results using monitoring tools and feedback from you and your team, keeping technology aligned with business objectives, tracking progress, showing transparency and accountability.
Compassion
We care deeply about your business goals and well-being. We treat you as part of our team, sharing in your pain and success.
The process, step by step
Evaluate
We continuously evaluate your needs and risks through regular strategic reviews, held in person.
Align & implement
Together we identify and implement the best technology and business processes for your goals.
Support proactively
Proactive, ongoing support optimizes day-to-day operations and protects your business investments.
Review & improve
Compliance checks and regular strategic reviews find the next improvement, every cycle.
Industries We Serve
Each industry gets its own playbook and its own page. Select yours; every card below is a full guide to how we serve it.
Guides and how-to articles
Browse the library
The Ultimate Guide To Securing Your Business With Cybersecurity Services In Baltimore, MD
Why cybersecurity is essential, the benefits of cybersecurity services, and best practices to safeguard your sensitive data.
Read the guide →
Why Do I Need Managed IT Services For My Business?
In-house team or outsourced management? The reasons a dedicated team of specialists wins for most businesses.
Read the article →
How-to articles, Microsoft 365 tips, and security explainers
Microsoft Planner, Outlook organization, IT risk management, provider-selection guides and more, the full library.
Open the library →I would and have recommended Avid Practice to other business owners. I've been with this practice for 11 years. We've never had another IT company that is so comprehensive, always there for us, tailoring everything to our needs.
"Avid Practice has done everything for us. They have helped us split a practice into two organizations, start one practice, and then start another. With them, we've been able to tweak things according to our needs as we've grown."
"Avid Practice has provided us with great service for years. The service is very responsive and effective. The staff is very personable and is always eager to help us with any issue we are having, big or small."
Common questions
What is Managed IT?
Managed Business IT Services involve outsourcing IT operations to a specialized provider, offering a proactive, comprehensive approach to managing technology and cybersecurity risk. Providers are called MSPs or MSSPs. The full service page →
Why does my Baltimore business need an IT services provider?
As reliance on IT grows, a managed relationship provides significantly more protection than break-fix, and with a general fixed-fee arrangement, you have predictable ongoing support costs.
Do you only serve Baltimore City?
No. We serve the Baltimore Metropolitan region including Towson, Pikesville, Annapolis and Baltimore County, plus Columbia, Ellicott City, Westminster, Bowie, Laurel, Glen Burnie and more, and across the Mason-Dixon line, York, PA. All service areas.
Do you follow a cybersecurity framework?
Yes. Our work aligns to the NIST Cybersecurity Framework 2.0 and its six functions: Govern, Identify, Protect, Detect, Respond, Recover. Aligning to a framework defined by a standards body, rather than loose habits, is how our services bind together into productivity, effectiveness, and safety, and it has anchored the practice for nearly 23 years.
What is the Buy Maryland Cybersecurity Tax Credit?
A Maryland program that lets qualifying Maryland businesses claim a tax credit on eligible cybersecurity purchases. Avid Practice is a qualified seller under the program, so purchases from us can qualify. It is part of how we keep strong cybersecurity affordable while delivering high value. Ask us how to claim it.
Which services do most organizations start with?
Most begin with fully managed IT or co-managed IT, with backup and disaster recovery underneath. The evaluate step tells us where you actually are, and the plan follows.
Where do you provide on-site support?
Across the Baltimore Metropolitan region and beyond: Baltimore City, Towson, Columbia, Annapolis, and north to York, PA. See all service areas.
Attention Baltimore business owners
- 01Feeling like your technology is more like a problem than a solution?
- 02Want a quality partner with compassion to manage your IT?
- 03Your business needs are too complex for your current IT solution or staff?
- 04Concerned that you're vulnerable and need better protection against a cyber attack?
Prefer the phone?
Talk it through with a consultant, or use the form below for a complimentary consultation.
Call (443) 386-44451421 Clarkview Road, Suite 105
Baltimore, MD 21209
More secure, productive, and predictable IT
Tell us your top IT need and we will schedule a complimentary consultation..
